At Vashundhara Foundation, we are committed to ensuring that any materials or items provided through our initiatives, campaigns, or programs reach their intended beneficiaries efficiently and transparently. This Shipping and Delivery Policy outlines how we handle the delivery of such items.
1. Purpose of Delivery
As a non-profit organization, we deliver items primarily for the following purposes:
- Educational support materials (books, stationery, or school supplies).
- Campaign-related materials (awareness kits, saplings for plantation drives, etc.).
- Essential items for elderly care initiatives.
- Skill development tools and resources for our beneficiaries.
2. Delivery Locations
Deliveries are made to areas where our campaigns and initiatives are active, within the operational regions of Vashundhara Foundation. Our logistics focus on reaching underserved communities, remote areas, and beneficiaries in need.
3. Delivery Timeline
We strive to ensure all deliveries are made in a timely manner, with typical timelines as follows:
- Local deliveries: Within 7-10 business days of dispatch.
- Remote or rural areas: Within 10-20 business days, depending on accessibility.
In cases of unforeseen delays (e.g., natural disasters or operational challenges), we will communicate with the beneficiaries or donors regarding the revised timeline.
4. Cost of Delivery
- All shipping and delivery costs are covered by the Foundation as part of our donor-supported campaigns.
- No additional charges are levied on beneficiaries or donors for the delivery of materials.
5. Delivery Process
- Acknowledgment: Recipients will be informed when items are dispatched, along with an approximate delivery date.
- Safe Handling: Items are carefully packed to ensure their safe arrival.
- Partner Network: We collaborate with reliable local logistics providers or use in-house distribution teams to ensure efficient delivery.
6. Failed Deliveries
In the rare case that delivery is unsuccessful due to incorrect address details or recipient unavailability:
- We will attempt redelivery within a reasonable timeframe.
- If delivery remains unsuccessful, the items will be redirected to our nearest operational center, and the recipient will be contacted to arrange collection or redelivery.
7. Transparency and Updates
As part of our commitment to transparency:
- Donors may receive periodic updates on how and where their contributions are being utilized.
- Beneficiaries are informed in advance about expected delivery dates.
8. Environmentally Conscious Delivery
In line with our mission to sustain nature, we minimize packaging waste and use eco-friendly materials wherever possible. Additionally, our delivery process is optimized to reduce environmental impact.